I bought this for my college graduation and very almost didn't get it in time. This had nothing to do with the company, but with my local courier service that's known to be disasterous.
I got onto the customer service explaining the issue and they helped as much as they could and were very understanding of my worries of it not arriving i
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After a lot of back and forth with the customer service, and sheer, dumb luck of being able to get in contact with the courier company, I got the item the evening before. It fit perfectly thanks to the website size chart programme and it was beautiful. It was thick, and warm, exactly what I needed for a cold, October college graduation.
I absolutely cannot recommend enough, and I will be buying more going forward.
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